Skip To Content

How to set up Huntsville/Madison Utilities

Huntsville Utilities:


How to Set Up your Huntsville Utilities Account:




  • You will need two forms of ID
    • Primary
      • Valid Driver’s License
      • Non-Driver ID/US Passport
      • Gun Permit with Photo
      • US Military ID Card
      • FAA Issued Pilots License
      • Matricula Consular ID Card or similar forms issued by other national governments.
    • Secondary
      • Social Security Card
      • Birth Certificate (Certified)
      • Voters Registration
      • Medicare/Medicaid Card
      • W-2 Forms
      • Individual Tax ID Number (ITTN)
      • Hunting, Fishing or Gun Permit (without photo)
      • Selective Service ID Card
      • Naturalization Document
      • Employee ID Card
    • Deposit
      • $300.00
      • $100.00 with proof of
        • Satisfactory Credit with Huntsville Utilities
        • Excellent Credit Score (from 3rd party reporting)
        • Guarantee of Account
      • Non-Refundable Service Charge
      • All past due balances must be paid at time of application


You can apply online at



Additional application options


You can close/transfer your account


Other items to note:


For trash pick-up and recycling schedules, please visit


For Madison Utilities/Water, please visit the Madison Utilities office to set-up a new account. They are located on 101 Ray Sanderson Drive Madison, AL. 35758. You can reach the Madison office at 256.772.0253 or visit for more information.