How to set up Huntsville/Madison Utilities | North Alabama Real Estate

Huntsville Utilities:

https://www.hsvutil.org/

How to Set Up your Huntsville Utilities Account:

Requirements-

You will need two forms of ID
- Primary
  - Valid Driver’s License
  - Non-Driver ID/US Passport
  - Gun Permit with Photo
  - US Military ID Card
  - FAA Issued Pilots License
  - Matricula Consular ID Card or similar forms issued by other national governments.
- Secondary
  - Social Security Card
  - Birth Certificate (Certified)
  - Voters Registration
  - Medicare/Medicaid Card
  - W-2 Forms
  - Individual Tax ID Number (ITTN)
  - Hunting, Fishing or Gun Permit (without photo)
  - Selective Service ID Card
  - Naturalization Document
  - Employee ID Card
- Deposit
  - $300.00
  - $100.00 with proof of
    - Satisfactory Credit with Huntsville Utilities
    - Excellent Credit Score (from 3^rd party reporting)
    - Guarantee of Account
  - Non-Refundable Service Charge
  - All past due balances must be paid at time of application

You can apply online at

New Customer click here: https://myaccount.hsvutil.org/bdisu/public/direct_logon_html.jsp
Returning Customer click here: https://myaccount.hsvutil.org/bdisu/public/frameset_top_html.jsp

Additional application options

By Mail
- https://www.hsvutil.org/ac/wp-content/uploads/2013/09/RESIDENTIAL-APPLICATION-2013.pdf
In Person
- Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
- Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.
By Fax
- 535.1238 or 1.888.884.5329

You can close/transfer your account

Online
- https://myaccount.hsvutil.org/bdisu/public/frameset_top_html.jsp
By Phone
- 535.1200 M-F 7a.m.-7p.m.
In Person
- Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
- Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.

Other items to note:

For trash pick-up and recycling schedules, please visit http://madisoncountyal.gov/about/org/CoDepts/Waste.shtml

For Madison Utilities/Water, please visit the Madison Utilities office to set-up a new account. They are located on 101 Ray Sanderson Drive Madison, AL. 35758. You can reach the Madison office at 256.772.0253 or visit http://www.madisonwaterboard.org/customer-service/establish-discontinue-service for more information.