How to set up Huntsville/Madison Utilities
Huntsville Utilities:
How to Set Up your Huntsville Utilities Account:
Requirements-
- You will need two forms of ID
- Primary
- Valid Driver’s License
- Non-Driver ID/US Passport
- Gun Permit with Photo
- US Military ID Card
- FAA Issued Pilots License
- Matricula Consular ID Card or similar forms issued by other national governments.
- Secondary
- Social Security Card
- Birth Certificate (Certified)
- Voters Registration
- Medicare/Medicaid Card
- W-2 Forms
- Individual Tax ID Number (ITTN)
- Hunting, Fishing or Gun Permit (without photo)
- Selective Service ID Card
- Naturalization Document
- Employee ID Card
- Deposit
- $300.00
- $100.00 with proof of
- Satisfactory Credit with Huntsville Utilities
- Excellent Credit Score (from 3rd party reporting)
- Guarantee of Account
- Non-Refundable Service Charge
- All past due balances must be paid at time of application
- Primary
You can apply online at
- New Customer click here: https://myaccount.hsvutil.org/bdisu/public/direct_logon_html.jsp
- Returning Customer click here: https://myaccount.hsvutil.org/bdisu/public/frameset_top_html.jsp
Additional application options
- By Mail
- In Person
- Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
- Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.
- By Fax
- 535.1238 or 1.888.884.5329
You can close/transfer your account
- Online
- By Phone
- 535.1200 M-F 7a.m.-7p.m.
- In Person
- Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
- Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.
Other items to note:
For trash pick-up and recycling schedules, please visit http://madisoncountyal.gov/about/org/CoDepts/Waste.shtml
For Madison Utilities/Water, please visit the Madison Utilities office to set-up a new account. They are located on 101 Ray Sanderson Drive Madison, AL. 35758. You can reach the Madison office at 256.772.0253 or visit http://www.madisonwaterboard.org/customer-service/establish-discontinue-service for more information.