How to set up Huntsville/Madison Utilities

Huntsville Utilities:

 

https://www.hsvutil.org/

 

How to Set Up your Huntsville Utilities Account:

 

Requirements-

 

• You will need two forms of ID
  • Primary
    • Valid Driver’s License
    • Non-Driver ID/US Passport
    • Gun Permit with Photo
    • US Military ID Card
    • FAA Issued Pilots License
    • Matricula Consular ID Card or similar forms issued by other national governments.
  • Secondary
    • Social Security Card
    • Birth Certificate (Certified)
    • Voters Registration
    • Medicare/Medicaid Card
    • W-2 Forms
    • Individual Tax ID Number (ITTN)
    • Hunting, Fishing or Gun Permit (without photo)
    • Selective Service ID Card
    • Naturalization Document
    • Employee ID Card
  • Deposit
    • $300.00
    • $100.00 with proof of
      • Satisfactory Credit with Huntsville Utilities
      • Excellent Credit Score (from 3^rd party reporting)
      • Guarantee of Account
    • Non-Refundable Service Charge
    • All past due balances must be paid at time of application

 

You can apply online at

 

• New Customer click here: https://myaccount.hsvutil.org/bdisu/public/direct_logon_html.jsp
• Returning Customer click here: https://myaccount.hsvutil.org/bdisu/public/frameset_top_html.jsp

 

Additional application options

• By Mail
  • https://www.hsvutil.org/ac/wp-content/uploads/2013/09/RESIDENTIAL-APPLICATION-2013.pdf
• In Person
  • Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
  • Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.
• By Fax
  • 535.1238 or 1.888.884.5329

 

You can close/transfer your account

• Online
  • https://myaccount.hsvutil.org/bdisu/public/frameset_top_html.jsp
• By Phone
  • 535.1200 M-F 7a.m.-7p.m.
• In Person
  • Main Office: 112 Spragins Street form 7:30 a.m. – 5:30 p.m.
  • Chase Office: 1145 Jordan Road 8:00 a.m. – 5:00 p.m.

 

Other items to note:

 

For trash pick-up and recycling schedules, please visit http://madisoncountyal.gov/about/org/CoDepts/Waste.shtml

 

For Madison Utilities/Water, please visit the Madison Utilities office to set-up a new account. They are located on 101 Ray Sanderson Drive Madison, AL. 35758. You can reach the Madison office at 256.772.0253 or visit http://www.madisonwaterboard.org/customer-service/establish-discontinue-service for more information.